Refund & Cancellation Policy

We believe in maintaining complete transparency with our users. This Refund & Cancellation Policy explains when refunds are available, how cancellations are handled, eligibility requirements, and the conditions under which refunds may be approved or declined for services offered through JobJugad.

This Refund & Cancellation Policy applies to all services offered through JobJugad (https://jobjugad.com), including job application services, assessment tests, training programs, subscriptions, premium features and other digital services. By purchasing or enrolling in any service on our platform, you agree to this Refund & Cancellation Policy together with our Privacy Policy and Terms & Conditions.

1. Full Refund Eligibility

Users may request a full refund only within the eligible refund period specified below. Refund eligibility is applicable only if:

  • No assessment test has been attempted.
  • No premium feature has been accessed.
  • No training material or learning content has been viewed.
  • The account has not substantially used the purchased service.
Service Plan Refund Window
1-Day Service Plan Within 2 Hours of Purchase
3-Day Service Plan Within 24 Hours (1 Day)
15-Day Service Plan Within 4 Days of Purchase
Other Services Within 7 Days of Purchase or Enrollment
Important:

Refund requests must be submitted through the registered email address by contacting info@jobjugad.com. Approved refunds are generally processed within 14 business days.

2. Partial Refund Eligibility

Cancellation requests received between 8 and 14 days from the purchase date may qualify for a partial refund after review by JobJugad.

  • Maximum refund available: 50%.
  • Eligibility depends on actual service usage.
  • Premium resources already accessed may reduce refund eligibility.
  • The final decision shall remain with JobJugad.

3. No Refund Policy

Refund requests shall not be approved under any of the following circumstances:

  • Refund requested after 14 days of purchase.
  • Assessment tests have already been attempted or completed.
  • Training material, mock tests or premium resources have been accessed.
  • Failure to obtain employment or interview opportunities.
  • Purchased services remain unused by personal choice.
  • Violation of JobJugad Terms & Conditions.

4. Refund Eligibility Requirements

To ensure a smooth refund process, users requesting a refund must satisfy all applicable eligibility requirements before the request can be reviewed.

  • Submit the refund request using the registered email address.
  • Provide valid proof of payment or transaction details.
  • Clearly mention the service purchased and purchase date.
  • Provide a genuine reason for requesting cancellation or refund.
  • Co-operate with any verification process requested by JobJugad.
Note:

Approved refunds will always be credited back to the original payment method used during the purchase. Refunds cannot be transferred to another account, wallet, or payment source.

5. Access Termination After Refund

Once a refund has been approved and processed, the purchased service will automatically become inactive. Access associated with the refunded purchase will be permanently revoked.

  • Premium dashboard access will be disabled.
  • Training courses and learning modules will no longer be available.
  • Assessment tests and mock tests will be removed from your account.
  • Premium job application privileges will be revoked.
  • Benefits linked to the refunded subscription will immediately expire.

6. Refund Processing Timeline

Every refund request undergoes an internal verification process before approval. Once approved, the refund is initiated through the original payment gateway or banking partner.

  • Verification may require additional information from the user.
  • Approved refunds are generally processed within 14 business days.
  • Actual credit timelines depend on your payment gateway, card issuer or bank.
  • Public holidays and banking delays may extend processing times.
  • Users will be notified if additional verification is required.
Processing Information

Although JobJugad initiates approved refunds within the prescribed timeline, the final credit of funds is subject to the processing schedules of banks, UPI providers, card issuers and payment gateways.

7. Platform Rights

JobJugad reserves the right to review every refund or cancellation request individually. Approval of any refund request is subject to verification of account activity, service usage and compliance with our platform policies.

  • Approve or reject any refund request after verification.
  • Approve a partial refund where applicable.
  • Request additional information before processing a refund.
  • Decline refund requests involving misuse, fraudulent activity or policy violations.
  • Suspend or terminate accounts found abusing the refund process.

8. Policy Updates

JobJugad may revise or update this Refund & Cancellation Policy from time to time to reflect operational, legal or regulatory changes.

  • Updated policies become effective immediately upon publication.
  • Continued use of the Platform indicates acceptance of the revised policy.
  • Users are encouraged to review this page periodically for updates.

Need Help?

If you have any questions regarding refunds, cancellations or payment-related issues, please contact our support team.

Email: info@jobjugad.com
Last Updated: August 2026
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